Jeff Smith KPI Bookstore

The Centre of Excellence is currently closed, but the bookstore remains open
You can still order your book(s) from here and we dispatch them within 24 hours.
Under normal circumstances delivery takes 3-5 working days, however due
to the Covid-19 pandemic, deliveries are taking longer. We supply you with a
tracking number, but delivery time is completely outside of our control.

Thank you for your support and understanding.

We are the official publisher and sole world-wide distributor of Jeff Smith books.

We carry them all in stock and have them available for shipping within 24 hours...
this is where you get the lowest prices and the fastest possible delivery.

We also have some exciting special offers on multi-packs!

Books by Jeff Smith focusing on Key Performance Indicators (KPI) and
Profit Improvement strategies elevating your Customer Satisfaction to the highest levels.    

We ship Jeff Smith books all over the world from our office in the United Kingdom and we provide you with the promise of complete satisfaction or your money back.

If for any reason you are not completely satisfied, you can return your books to us within 30 days of the invoice date and as long as they're not damaged when we receive them and they're in their original condition, we'll refund your money immediately. We take all the risk so you don't have to. 

The KPI Book, Third Edition by Jeff Smith

"The ultimate guide to understanding the
key performance indicators of your business"

How To Make More Profit
With Your Service Department by Jeff Smith

"The ultimate guide to understanding and
improving your operational efficiencies"

 Management Accounts Made Easy by Jeff Smith

"The ultimate guide to understanding the
financial information of the automotive industry"

Close More Deals by Jeff Smith

"The ultimate guide to winning more customers
increasing sales and making more profit"

See our Special Offers and Multi-Packs

 You're protected with the assurance of the very highest quality of products and service

 If you have any questions about the Jeff Smith Bookstore,
please contact us using the form below or use the telephone number at the bottom of the page.

Coming soon from the pen of Jeff Smith

THE MANAGER SERIES

This brand new series is still being written and release is due for the first book in late 2020. 
We'll tell you more nearer the time of publication